Style West is the distributor and marketing agent for Coma Toes, which is sold online, and in better specialty and department stores.
CONTACT WEBORDERS@STYLEWEST.NET and discuss the problem. If warranted, we will provide a return label and instructions.
ADDRESS FOR RETURNS:
PO BOX 726
Ojai, CA 93024
FREE RETURNS & EXCHANGES
Your purchase can be returned FREE OF CHARGE within 30 days, as long as it meets the following requirements: -The product is returned in its original condition and packaging
Simply email: WEBORDERS@StyleWest. net to get your return label after describing the issue. If approved, a return label and instructions will be sent to you.
All exchange orders must be placed via email@example.com and a refund for the original purchase will be issued to you upon receipt of the returned item. As soon as we receive your returned item, we refund the purchase amount to the original method of payment, such as the credit card used for the order. To place your exchange order:
*If your exchange involves a discount code, please include that information in your email for your return.
800.755.7682 if you have further questions and want to speak to a person with our company.
*Please note: an Approved Warranty claim constitutes the FREE replacement of the same or a like priced product (in the event the same product is not available). Coma Toes does NOT issue refunds in lieu of replacements.
All Coma Toes products have a limited 1 year warranty (from date of purchase) to be free from manufacturing defects. We strongly believe in our products and will do everything we can do make sure you have a great experience with Coma Toes. There are some exceptions to warranty claims including purchases made internationally and from 3rd party websites. Please email firstname.lastname@example.org with all required information and we will do our very best to correct the situation.
-Full Name -Full Ship-to Address -E-mail Address -Phone Number -Copy of Receipt/ Proof of Purchase or Packing Slip -Photo of defective product and brief description -Style, Size & Color of defective product -Provide your standard shoe size
Allow 2-3 business days for initial response. Style West will make every effort to ship your replacement product within 5-7 business days, please allow extra time for delivery.
If you have an questions please call 800-755-7682
SHIPPING AND DELIVERY
FREE Standard Shipping (UPS Ground in Continental USA ONLY) or USPS, depending on best rate Following credit card authorization and verification of information, you will receive your order within approximately 7 to 10 days (Monday through Friday, excludes weekends).
2-day and overnight shipping: Not available at this time
*Please note that UPS is unable to ship to P.O. boxes
Once your product(s) has shipped, you will receive a shipment confirmation via email. A tracking number will be included, which will allow you to track the status of your shipment. In general, orders are shipped Monday - Friday (excluding holidays). Saturday or Sunday delivery is not available.
Estimating Delivery Dates
All ground orders will ship within 2-3 business days after orders are placed.
If you're trying to estimate when a package will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing.
Coma Toes and its parent company Sengstaken Enterprises, d.b.a. Style West, is committed to respecting the privacy of our website visitors. The following policy describes how we collect, protect and use information we receive from our website visitors.
What information do we collect?
We collect information from you when you register on our site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in other site promotions.
Style West accepts the following forms of payment for online purchases:
The transaction will be charged to your credit card only after we have verified your card details and received credit authorization.
The charge will appear as: StyleWest
State, local and country taxes will be charged on online transaction as required by applicable laws.
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