CODE: DADSGRADS20 for 20% off Entire Order, ends June 18 - AMAZON PAY AVAILABLE FOR YOUR CONVENIENCE - FREE USA GROUND SHIPPING

CUSTOMER SERVICE


CONTACT US


Style West is the distributor and marketing agent for Coma Toes, which is sold in better specialty and department stores. Style West is a marketing and distribution company based in Ojai, California.

FOR PRODUCT RETURNS, PLEASE CONTACT WEBORDERS@STYLEWEST.NET and discuss the problem.

We are happy to help!

ADDRESS FOR RETURNS:

Style West

c/o Coast Transfers

1699 Walter Street

Ventura, CA 93003

 

SHIPPING AND DELIVERY


SHIPPING:

  • FREE Standard Shipping (UPS Ground in Continental USA ONLY)
    Following credit card authorization and verification of information, you will receive your order within approximately 7 to 10 days (Monday through Friday, excludes weekends).
  • 2-day and overnight shipping: Not available at this time

    *Please note that UPS is unable to ship to P.O. boxes

    Shipping Confirmation

    Once your product(s) has shipped, you will receive a shipment confirmation via email. A tracking number will be included, which will allow you to track the status of your shipment. In general, orders are shipped Monday - Friday (excluding holidays). Saturday or Sunday delivery is not available.

    UPS shipments: www.ups.com 1-800-PICK-UPS (1-800-742-5877)


    Estimating Delivery Dates

    All ground orders will ship within 2-3 business days after orders are placed.

    If you're trying to estimate when a package will be delivered, please note the following:

    • Credit card authorization and verification must be received prior to processing.

    FREE RETURNS & EXCHANGES


    Need to return something? We are sorry the boots didn't work out but we've made the return process very easy for you!

    Return Conditions

    Your purchase can be returned FREE OF CHARGE (UPS GROUND WITHIN CONTINENTAL USA ONLY) within 30 days, as long as it meets the following requirements:
    The product is returned in its original condition and packaging
    The original hang tag is attached to the product

    Simply click HERE to get your return label and fill out some information to help us understand your return.

    To place your exchange order:

    All exchange orders must be placed online and a refund for the original purchase will be issued to you upon receipt of the returned item. As soon as we receive your returned item, we refund the purchase amount to the original method of payment, such as the credit card used for the order.

    *If your exchange involves a discount code, please contact us for specific instructions at the email address below.

    ** All FINAL SALE items are not eligible for returns or exchanges. Please do not ship your products back to us. If you have any questions please call our office.

     800.755.7682

    weborders@stylewest.net

     If you believe you have a warranty claim please click HERE.

     

    WARRANTY


    *Please note: an Approved Warranty claim constitutes the FREE replacement of the same or a like priced boot (in the event the same boot is not available). Coma Toes does NOT issue refunds in lieu of replacements.
    All Coma Toes products have a limited 1 year warranty (from date of purchase) to be free from manufacturing defects. We strongly believe in our products and will do everything we can do make sure you have a great experience with Coma Toes. There are some exceptions to warranty claims including purchases made internationally and from 3rd party websites. Please email weborders@stylewest.net with all required information and we will do our very best to correct the situation.

     

    Follow the instructions below:

    Please e-mail all of the following to weborders@stylewest.net

    -Full Name
    -Full Ship to Address
    -E-mail Address
    -Phone Number
    -Copy of Receipt/ Proof of Purchase or Packing Slip
    -Photo of defective product and brief description
    -Style, Size & Color of defective product
    -Provide your standard shoe size
    -Do not dispose of or donate your boots until instructed to do so


    Allow 2-3 business days for initial response.
    däv rain will make every effort to ship out your replacement boots within 5-7 business days, please allow extra time for delivery.


    If you have an questions please call 800-755-7682

     

    PRIVACY POLICY


    Coma Toes and its parent company Sengstaken Enterprises, d.b.a. Style West, is committed to respecting the privacy of our website visitors. The following policy describes how we collect, protect and use information we receive from our website visitors.

     PRIVACY POLICY

    What information do we collect?

     We collect information from you when you register on our site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in other site promotions.

    PAYMENT


    däv accepts the following forms of payment for online purchases:

    • Visa
    • Mastercard
    • American express
    • Discover
    • Paypal

    The transaction will be charged to your credit card only after we have verified your card details and received credit authorization. 

    The charge will appear as: StyleWest

     

    State, local and country taxes will be charged on online transaction as required by applicable laws.